03-05-2012 07:45 AM
03-07-2012 02:00 PM
Welcome to the BlackBerry Support Community Forums.
I can definitely help you out.
I would suggest performing a reload of the software by force detection, follow the steps in this KB article: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
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Click Accept as Solution for posts that have solved your issue(s)!
07-07-2012 02:50 PM
I know this response is already late... But I've got a temporary solution to your blackberry issue.. Mine stated tripping off too after using it for 2 weeks..
All you gotta do is.. "ONCE YOU REMOVE THE BATTERY AND REPLACE.. WAIT TILL IT BOOTS TO THE HOMEPAGE. AND IMMEIATELY TURN ON THE WIFI".. That way, It wont go off anymore. I think it's an issue with all bold 9900 and 9930 generally. Sometime must be working for it not to go off.. either you keep playing videos or just playing games.. LOL.. but for real.. Just "Turn on your wifi forever".. And it wont trip off anymore.. Smiles.. I HATE my wifi is always on anywhere i go... Hope it helps..
02-12-2013 09:29 AM
true say. that works and i figured it out as well. do we know whats causing that so i can try replace it before i bin it?
also even if u hav a brand new battery cz of that problem it drains very quick. so i have to do summin about it
11-20-2013 09:19 AM
Hi, i got the same issue with a Bold9900, constant reboots, battery full charged, sometimes it will stay on if the usb cable is connected, sometimes it will not reboot until you pull the battery, however lately the wifi FIX doesnt help either!!
ANY HELP FROM BLACKBERRY SUPPORT WOULD BE REALLY APPRECIATED FOR SUCH EXPENSIVE DEVICES