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New Contributor
Posts: 8
Registered: ‎11-05-2012
My Device: blackberry 9900
My Carrier: Virgin

Re: my bb 9900 hasn't got software update on the device

I did use yur instruction but wen I download it , it just keep seying error
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my bb 9900 hasn't got software update on the device

What says "error"?

And what error?

 

I can't help you if you only respond with limited information.

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New Contributor
Posts: 8
Registered: ‎11-05-2012
My Device: blackberry 9900
My Carrier: Virgin

Re: my bb 9900 hasn't got software update on the device

Could give me your email adress and I'll show and send the screen shots of wat it brings up?
Highlighted
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my bb 9900 hasn't got software update on the device

You can just type that error message here.

 

Or post a screen shot if you want. You'll need ten posts in this forum to post a screen shot.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code