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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎03-25-2013
My Device: BlackBerry Curvev8520 Smartphone
My Carrier: kai young

my blackberry 8520 smartphone problem persists

Hi, can anyone tell me why my blackberry does not go further than the boot screen as i need it for work.
I would be very thankful if you could help me thanks kai.
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my blackberry 8520 smartphone problem persists

Hello bb8520sp

 

Welcome to BlackBerry Support Forums

 

Is this problem happen after installing any application ?

 

Can you try to boot your device in Safe Mode ? If it work then delete any recently installed application Or while on safe mode Connect your device and run Desktop Software and try an OS Update / Reload .

 

KB17877How to start a BlackBerry smartphone in Safe Mode

 

Try it and let us know.

 

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