11-17-2009 07:20 PM
does anyone know how to solve the problem i have with my trackball pls? my trackball can not move downwards . Only up, left, and right.... Any suggestions???
11-27-2009 06:03 PM
It's possible you have a speck of dirt/hair/food/gunk that fell into the trackball socket when you clicked it at some point. I've had this a few times and the only way I've gotten it to break the "sticky" free was to press the trackball in for it's button function, and while pressing the ball in, try to roll the ball in the direction it's failing. This exerts more pressure on whatever is causing the blockage, and it usually breaks it free.
Hope that helps some.
06-10-2010 09:45 AM
Blackberry won't help unless you pay them...i am so aggravated by my problem right now...my phone is blowing up with texts and emails that I can't clean out or respond to because the ball will not move down...phone is out of warranty and is only 14 months old...very frustrating
06-10-2010 11:05 PM
Had that a lot with the Curve. Sometimes just repeated attempts to roll it again. Used canned air and that worked too. My bold did that the other day and I just kept at it until it finally worked again.
06-16-2010 01:55 AM
Tonight, my trackball wouldn't scroll down, but scrolled in other directions. I did what someone mentioned in this thread: Push in the trackpall and keep it pressed and scroll in the direction you are having trouble with. I did this and it worked. It's just lint, fuzz or whatever got in there. Another trick to try is to put a piece of paper on a flat surface and put the blackberry face down on the paper and put a little pressure on it and roll it around. By doing this, the trackball would be touching the paper and whatever is stuck in there will break loose, fall out and work. If I find other ideas, I'll pass it along. Good luck!
P.S. One thing I would like to advise though...don't attempt to take your blackberry apart. Especially if you are still under warranty and/or don't know for sure what you are doing. Just saying.
03-01-2013 05:58 PM