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New Contributor
Posts: 3
Registered: ‎11-09-2010
My Device: Not Specified

my blackberry internets not working? HELP?!?!

Hey, uhmm my blackberry bold 9700 internet only works in my room, I have tried to get on in other places but it just comes up saying " you are not currently in an area that can handle data communication. As a result, the browser cannot retrieve any web pages. Please try again when you are in a different location, or contact your service provider if the problem persists" then gives me the choice to save the request. I have my blackberry connected to my houses wireless internet so I think that's why it only works in my room because if I disconnect it from my house internet that thing ^ still comes up.. I've only recently got a contract and I pay £20 a month for unlimited texts 600 minutes and unlimited internet. It has been working perfectly but It only started monday when I tried to get on at school. I haven't contacted my service provider because I wanted to try everything first. I have seen another comment with advice on the same kind of thing as mine but when I tried to fix it with the other persons solution it didn't work, Its not anything to do with signal cause I have full signal at school but it still doesn't work? And I have the facebook app which has never ever worked:/
I hope you can help Smiley Happy thanks x
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: my blackberry internets not working? HELP?!?!

Hi and Welcome to the Forums!

 

Please tell us exactly what "fixes" you have already attempted along with the specific results therefrom.

 

Thanks!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎11-09-2010
My Device: Not Specified

Re: my blackberry internets not working? HELP?!?!

HeySmiley Happy thanksSmiley Very Happy!
Well the other question say to go to options then advanced options then host routing table the click menu then register now.. When I did this it came up saying - "registration message queued. It will be sent once data coverage is available"
Thanks x
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: my blackberry internets not working? HELP?!?!

OK...if the HRT message never arrived, then there is nothing more to try...you need to contact your carrier for formal support.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 3
Registered: ‎11-09-2010
My Device: Not Specified

Re: my blackberry internets not working? HELP?!?!

Okay thank you! X