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New Contributor
Posts: 3
Registered: ‎12-04-2012
My Device: Blackberry Bold 9360
My Carrier: MTC
Accepted Solution

my blackberry is locked and i cannot unlock it

my blackberry is locked and i cannot unlock it

Posts: 94,521
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my blackberry is locked and i cannot unlock it

Locked... asking for a password? Do you know the password?

 

Just screen locked, not asking for a password? Try pressing the top edge mute button for about two seconds.

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New Contributor
Posts: 3
Registered: ‎12-04-2012
My Device: Blackberry Bold 9360
My Carrier: MTC

Re: my blackberry is locked and i cannot unlock it

not asking for password. i know what it is.

 

asks me to enter "blackberry" ...

 

i do and still locked.

Highlighted
Posts: 94,521
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my blackberry is locked and i cannot unlock it

Well, I am certainly confused then. What IS it asking you to enter AFTER the word 'blackberry'?

 

A PIN or password?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎12-04-2012
My Device: Blackberry Bold 9360
My Carrier: MTC

got it to work.   thx.

got it to work.

 

thx.

 

 

Posts: 94,521
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: got it to work. thx.

If you'd post your solution, it would help others in the future with this same issue.

 

Glad you're up and running.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 26
Registered: ‎04-10-2012
My Device: 9900
My Carrier: vodafone

Re: my blackberry is locked and i cannot unlock it

Kindly contact any phone unlocking website to get the unlock code for it.

Posts: 94,521
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my blackberry is locked and i cannot unlock it


vernon008 wrote:

Kindly contact any phone unlocking website to get the unlock code for it.


Looks like it has already been resolved.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code