05-03-2013 03:11 AM
i woke up and my phone was charging, i removed the charger and opene facebook on my facebook, it got stuck a bit after that, ( the clock wouldnt come off the screen) so i removed the battery trying to reboot it, but i didn't work, all i see was the name blackberry and underneath it the line that must be complete, it fills just a little and reboots itself again, and so it goes on, what should i do i reput it on the charger (wall charger) wha should do more?
05-03-2013 06:47 AM
Welcome to BlackBerry Support Forums
Last night have you installed any new application or theme or wallpapers ?
Try to boot your device on safe mode and undo any changes if you have made before this problem :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
Try it and let us know.