07-19-2013 01:31 PM
Welcome to BlackBerry Support Forums
I assume your BlackBerry battery is good enough or first try to arrange a good fully charged and test it in your device to see if the problem is within your battery or the device itself .
If you think your battery is good enough or after the above test try to follow this Knowledge Base :
KB03621 :How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software