Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎09-28-2013
My Device: blackberry torch 9860
My Carrier: etisalat

my blackberry torch doesn't detect memory card or sim card

Well I've recently got this blackberry torch 9860 . It ws working perfectly until once I dropped it .. Well it turns out tht everything ws working fine except that the screen brok down ...I went to a technician nd he said DAT the screen broe nd he'll replace th screen ... After I received it from him the screen was well again but the phone would not detect the memory card or the sim card Smiley Sad the same sim card was working in my previous BB nd I checked repeatedly nd it ws working fine ... Also I tried removing the battey , rebooting, formatting nd nothing works to make I detected !! Abobe that my lock button doesn work either!!!!! Please I need help I love this phone Smiley Sad Smiley Sad Smiley Sad
Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: my blackberry torch doesn't detect memory card or sim card

HI and Welcome to the Community!

From your description, all of your issues sound like physical hardware issues, none of which can actually be dealt with at an internet-distance. Rather, I recommend you return to the repair location you previously worked with to resolve responsibility for these new issues and to find a path forward. If you don't trust that location, then you should find another one.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................