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New Contributor
Posts: 3
Registered: ‎09-23-2013
My Device: Curve 2 9300
My Carrier: Blackberry

my blackbery 9300 frequently shut down by itself.

Hi 

my blackbery curve 2 9300 frequently shut down by itself and then i have to pull the battery out n put it back to switch on the mobile.can u help me with the problem.its kind of annoying as it take to much time to switch on.

Can anyone help me ???
Thanks

Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: my blackbery 9300 frequently shut down by itself.

It could be a battery issue. Try putting the battery through its full cycle, i.e., let the phone discharge to 0% after charging to 100%.

If the issue persists, you may try using another batter or reload the OS.
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Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
New Contributor
Posts: 3
Registered: ‎09-23-2013
My Device: Curve 2 9300
My Carrier: Blackberry

Re: my blackbery 9300 frequently shut down by itself.

thanks for helping n i will do the battery thing..
I have replaced my battery with the new one plus i have re-install the OS software from Desktop software but still its doing the same..
i will try putting the battery through its full cycle.
thanks

Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: my blackbery 9300 frequently shut down by itself.

Just wanted to know if you performed a clean OS install as at times the problem could be in the database and restores don't help the OS reload.
---------------------------------------------------------------------------------------------------------
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
New Contributor
Posts: 3
Registered: ‎09-23-2013
My Device: Curve 2 9300
My Carrier: Blackberry

Re: my blackbery 9300 frequently shut down by itself.

well i think i have restore the OS , can you tell me how perform a clean OS install please