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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-17-2013
My Device: BlackBerry 9700 (Bold 2)
My Carrier: MTN

my bold 2 not delivering pings

My BlackBerry 9700 Bold 2 isn't delivering messages to a number of my contacts who are verified online. I am able to receive pings from some that have tried contacting but I still cannot send as it shows X every time I try to.
Please help me out here.
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: my bold 2 not delivering pings

Hello rowizle and welcome to the BlackBerry Support Community Forums.


Sorry to hear you're having an issue with your BBM.


To clarify, you get a BBM from a contact and when you go to reply, you get a red X? If that is correct, do you know what BBM version that contact is using? 


Are you able to send BBMs to any contacts? If so, what BBM version are they using?







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