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New Contributor
Posts: 7
Registered: ‎05-22-2008
My Device: Not Specified

my camera won't work!

Hello everybody! I just bought my phone yesterday and when i try to take a picture it says this....could not sstart the camera. Closer all other applications and try opening the cmaera again..... well i have absolutly no applications open when it says that.... i am a little frustrated and i don't want a poor opinnion on black berry already! please help me!

 

Austin Moore

Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: my camera won't work!

Try a hard reset of the device: remove the battery from the device (while it is still powered on) for about 10 seconds, then reinsert.
New Contributor
Posts: 7
Registered: ‎05-22-2008
My Device: Not Specified

Re: my camera won't work!

I tried what you said sir and it still isn't working. I am quite dissappointed really. Does anyone have any other ideas? please help me...
Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: my camera won't work!

Is the BlackBerry connected to a BlackBerry Enterprise Server at your job, or is it your own personal device?
New Contributor
Posts: 7
Registered: ‎05-22-2008
My Device: Not Specified

Re: my camera won't work!

it's my own personal device...

Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: my camera won't work!

I was looking around at some other forums and have seen others experience this error. The resolution was to either have the device replaced, or to upgrade to the latest operating system for the device. If you go to Options > About what version are you running? (I think it is the third line down, the number after the v)
Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: my camera won't work!

Also, press the ALT + ESCAPE key (hold them down) and see what applications you have running in the background. If there are any third-party applications running try shutting them down and then try starting the camera again.
New Contributor
Posts: 7
Registered: ‎05-22-2008
My Device: Not Specified

Re: my camera won't work!

it says.... v4.2.2.180 (platform 2.5.0.36)
New Contributor
Posts: 7
Registered: ‎05-22-2008
My Device: Not Specified

Re: my camera won't work!

which is the escape key again?
Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: my camera won't work!

[ Edited ]

The Escape key is the key immediately to the right of the track ball. Looks like a curved arrow.

 

Also, the latest operating systems for the 8300 series of phones are:

 

8300: 4.2.2.194

8310: 4.2.2.194

8320: 4.2.2.184

8330: 4.3.0.127

 

You can find them here, along with instructions on how to upgrade: http://www.blackberryforums.com/general-8300-series-discussion-curve/

 

You might try that first.

Message Edited by JeremyKitching on 05-22-2008 01:54 PM