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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-24-2013
My Device: curve9320
My Carrier: orange

my device wont turn on or charge

my device is not charging or turning on and when plugged into the charger a red "x" appears on the screen??


Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: my device wont turn on or charge

Good day

Welcome to BB forums


Unplug the charging cable, pull the battery and wait 30 seconds then put it back in. As soon as you see the screen light up - immediately plug the cord back in - it should now begin to charge and boot up.

let me know how that works for you.

Want to contract me? You can follow me on Twitter @RobGambino