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New Member
Posts: 1
Registered: ‎10-08-2011
My Device: Torch 9810
My Carrier: At&T

my email messages are getting truncated. How do i fix this? Help!

after I synchronized my new Torch 9810 with my computer, all of my emails on my device are being truncated and I can't view them. can you help me?

Posts: 94,543
Likes: 24,408
Solutions: 6,352
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my email messages are getting truncated. How do i fix this? Help!

It's only coincidental that it occurred after you synced with your computer.

The truncated messages is a known issue this morning, and all that I have read indicates RIM is aware and working on it. It's nothing you can fix on your device...(you could call your mobile provider tech support and report it... make sure they log it as an issue and perhaps escalate it to RIM tech support).

more here:

http://supportforums.blackberry.com/t5/BlackBerry-Torch/Message-truncated-due-to-size/m-p/1349627

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New Member
Posts: 1
Registered: ‎10-08-2011
My Device: BlackBerry Bold
My Carrier: Verizon

Re: my email messages are getting truncated. How do i fix this? Help!

I have a BlackBerry Bold and yes, since this morning, all my BlackBerry messages are getting truncated so that I only receive the subject line. Help!!