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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎10-29-2013
My Device: blackberry bold 9900
My Carrier: o2

my fone

ive had my blackberry bold 9900 and it keeps freezing and knocking off what do i go about to get it fixed cause if der is no way of fixing it im throwing it in the bin and getting a samsung galaxy s4

Super Contributor
Posts: 289
Registered: ‎10-24-2013
My Device: iPhone 5s
My Carrier: Telus

Re: my fone

1)  Reinstall your system software via desktop manager (update if there is one available)

2)  Remove the microSD card - replace it with another one (might be compatibility issues)

3)  It could be applications that are causing the freezing, etc - what's running when that happens?  (if you see any common apps, I'd remove them).

4)  If the device has been dropped it could be microfractures in the system board (hope you're still under warranty).

 

 

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New Contributor
Posts: 2
Registered: ‎10-29-2013
My Device: blackberry bold 9900
My Carrier: o2

Re: my fone

but the wee black clock cums up to and thats when it freezes

Super Contributor
Posts: 289
Registered: ‎10-24-2013
My Device: iPhone 5s
My Carrier: Telus

Re: my fone

Never see an hourglass in windows or a "swirly" on a mac?  These are indicators that the system is working (and not immediately available for more work).

 

Do what I suggested (or wait for other suggestions).