02-01-2013 04:31 PM
i have a blackberry curve 9520 i have been having internet problems so i contacted vodafone the man said try and reset your internet settings , the problem is i dont know how to do this can you help?
02-02-2013 03:59 PM
And you let him get away with that? Really? You PAY them for your support, and they didn't provide it to you.
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then should contact your mobile service provider for formal support...and this time don't let them fob you off so easily.