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New Contributor
Posts: 4
Registered: ‎11-03-2012
My Device: blackberry torch 9800
My Carrier: 02

my media related apps are no longer working

All my apps that has to do with media/storage e.g screen munch, picmix, picstory,screen grabber etc. Are no longer working. Its saying error saving file....... File system out of resources. Please help. Thanks a lot
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Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: my media related apps are no longer working

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

 

Beyond that, you should check how much actual free memory you have on your BB:

  • KB23391 How to check the amount of free space available on a BlackBerry smartphone

Good luck!


Best!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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