08-05-2013 01:29 AM
i was using 2g services since ayear without any problem, since i have activated 3g services my phone get switched off suddenly in between even if battery is half charged, sometime show battery charge not enogh for radio use even with half battery while playing game on bbm. should i get new battery will that resolve my problem?
08-05-2013 02:44 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "known good" are not necessarily the same thing -- while rare, a new battery certainly can be defective. Rather, the best (and least costly) method to do this test is to find someone with an identical BB who has no issues...trade batteries with them and see what happens.
Good luck and let us know!