03-17-2010 12:22 PM
i was installing the update for blackberry app world when it was done i turned off my phone now it wont turn on but a red light flashes for about 15 seconds then goes off i plugged it in to my computer and it doesn't show up and charging it doesn't help either
03-17-2010 12:40 PM
Hi and Welcome to the Forums!
Leave it to charge, powered off, for 2 hours. Try again. Watch the screen closely for any error codes or messages.
Sadly, it sounds like perhaps something went wrong during the update and the BB is now a brick that will require some recovery actions. But let's see again after a couple of hours of attempted charging have passed.
03-17-2010 05:56 PM - edited 03-17-2010 05:57 PM
OK then...one more thing to try before we declare the BB itself toast (and, thereby, your data on it already lost). A different battery. Perhaps your battery went bad somehow. I suggest you find a different (already fully charged) battery to use and see if the BB functions. Sometimes the folks in your carriers cell phone shop will help with that.