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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-07-2012
My Device: tourch
My Carrier: virgin mobile

my phone

my phone wont turn on i charged it last night i was texing people till i fell asleep i woke up this morning and the blackberry loading screen was on and the loading bar was stuck about 1/4 way through so i took the battier out tryed letting it stay out then i put it back in and i didnt even press the end to start it back up it just started itself and has been stuck on a black screen with a hour glass nothing els and none of my buttons makes the screen change


Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: my phone

Try connecting it to BlackBerry Desktop Software to see if it can do anything for you.  If you plug your phone in and it won't get connected to BDS, have a look at this article:


www.blackberry.com/btsc/KB10144 .



Let us know if that helps you.  Smiley Happy

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