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Posts: 1
Registered: ‎08-03-2009
My Device: Not Specified
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my pin: (removed personal information) i pruchased some apps, now after f...

[ Edited ]
my pin: (removed personal information) i pruchased some apps, now after firmware update, i'd like to reinstall my apps, but when i go into appworld - my world - login - entering paypal and password, i get the message "can't authenticate user" ( or something like that in german; paypal datas are 100% correct) - i just want to login an install my already purchased apps or get them at any other wayplease helpgreetings klaus
Message Edited by thundergeek on 08-05-2009 05:32 PM
Hall of Famer III
Posts: 58,141
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: my pin: (removed personal information) i pruchased some apps, now after f...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:

http://na.blackberry.com/eng/deliverables/7268/Re-install_an_item_on_a_different_device_643962_11.js...

For more registration key information, see this KB:

http://www.blackberry.com/btsc/KB18646

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

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