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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-28-2012
My Device: blackberry bold 9780
My Carrier: O2

my screen is dark, but i can make out the images,help!

i stupidly let my little brother play with my phone. in the process, he dropped it a few times and handled it with wet hands. the phone then continously restarted,and the LED was flashing red, it kept doing this all night, so i left it alone. the next morning, the screen was just white. then it started to reboot again, but only got halfway through before starting again. now it's on (kind of) but the screen is very very dark, and i can only just make out the shapes of things, but i can't see enough to use it.

what do i do to fix the screen?

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: my screen is dark, but i can make out the images,help!

You'll need to connect it to your PC and open BlackBerry Desktop Software.  If anything can be done to fix it, it will come from BDS.  Plug your phone in and see what message(s) you get from the software.



Do that and post back with your results.  Smiley Happy

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