08-19-2014 08:33 PM
08-19-2014 09:56 PM
Welcome to http://supportforums.blackberry.com/
08-19-2014 10:01 PM
08-19-2014 10:22 PM
Or apply the following steps:
Your Blackberry restarting fallen in death or is nuked ...
I recommend if you know is to do a wipe the blackberry then a factory reset.
You must have installed BBASK to do this from your PC.
Download the latest OS for your 9860.
Having installed the Destokp Manager installed.
08-20-2014 04:06 AM
hi, im trying right now your advice, but the blackberry desktop nor the BBSAK cannot detect my phone even its connected. i try already with or without battery. when i put the battery its booting like 85% then it stop. still cannot connect on the desktop. what i need to do? many thanks
08-20-2014 04:50 PM
08-30-2014 05:34 AM
i am equally having the exact problem and i have tried all that have been written here but none works cos my desktop manager cant recognise my phone, even bbsak too. please i seriously need another way out, i am poor and also phoneless