01-12-2013 07:16 AM
Doing a battery pull should resolve your issue and avoid you having to make a phone call. Just remove your battery while your phone is powered on then replace it a few seconds later.
Let us know if that helps you.
01-13-2013 12:03 AM
tnx i just lifted the batt den arrange the sticker at the back of the battery then afterwards the touchscreen is responsive agen