04-09-2013 09:12 AM
hi, this is a little silly but i kind of fell asleep and kicked my bb off the bed and now it wont turn on. I've put it on charge and the yellow LED light started flashing and then the red light started flashing but its not tunring on. and the screen's light has turned a bit blue-ish.
what do i do?
04-09-2013 11:04 AM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!