05-21-2013 08:15 AM - edited 05-21-2013 08:24 AM
i have blackberry curve 9220 few days back my cell got spoiled and reload software error came so after reloading and installing back os 7.1 on my curve 9220 few symbols such as crown ans music symbols ( the one available on apps such as jingu or fancy characters ) became black box i tried a lot but they seems to be jst blackbox now .... bbm users having such symbols inserted in their name became black boxs and now i need help what should i do so bring such symbols again ??????
so as you can see in the image that in the bbm this people had crown in their names and its appearing just a black box
please help !
05-21-2013 08:47 AM
I believe these icons are not compatible with BB OS 7.1 on your device which happens with most such symbols that are from other instant messaging applications. Were they visible before on the OS 7.1? I am also thinking the change could have come from your BBM if you updated it to newer version.
05-22-2013 02:02 AM
yes they were visible before . and they disappeared without updating my os or bbm version . as i said that i got reload software error n i had to install my os back so after this they disappeared