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Regular Contributor
Posts: 59
Registered: ‎07-09-2009
My Device: Not Specified

need help to reinstall OS

Could anyone please help me, how to re install the OS over the existing same version OS to BB Tour, I have verizon SProvider

Hall of Famer III
Posts: 57,562
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: need help to reinstall OS

Hi there!

 

Here is a KB with the process you seek:

  • KB11320 How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Manager

 

Good luck and let us know!



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Regular Contributor
Posts: 59
Registered: ‎07-09-2009
My Device: Not Specified

Re: need help to reinstall OS

on the Application loader, the BlackBerry System is Grayed out, it doesn't let me choose it to reload. Please help

Contributor
Posts: 32
Registered: ‎11-02-2009
My Device: Not Specified

Re: need help to reinstall OS

Hiii there if i may ask,does your Tour (verizon) supports the Forwarding calls and the Calls waiting? u will find these options in the Call logs-options- then you will find these 2 options, please let me know if so,because mine is verizon and doesnt support these features Smiley Sad am thinking to take it back and get a the new curve 8520!

what do u think