03-20-2013 07:20 PM
03-21-2013 01:11 PM
Hi and Welcome to the Community!!
Please try this sequence
1) Remove BBM from your BB
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of BBM
4) Do another Batt-Pull reboot
5) See if it now works.