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Posts: 1
Registered: ‎05-19-2009
My Device: Not Specified
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need to send entire Username

[ Edited ]
My internet provider just changed and I'm unable to synch it with my Blackberry with POP3.  I can get Outlook to synch using POP3.  The only difference is the "Username".   With Outlook I needed to make it xxx@compuserve.com, but when I set up the BBerry, it automatically truncates it to just xxx.  Is there a way to get it to include the whole thing as my username?  Thanks ...
Message Edited by sflanders on 05-21-2009 07:12 PM
Posts: 94,214
Likes: 24,332
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: need to send entire Username

No, you can't use an email address as a user name...

 

I would also recommend that you remove your personal email address in the public post above.

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Re: need to send entire Username

Try setting it up from a PC via the BIS web interface rather than direct on your BB. Here's some instructions:

 

http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F

 

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10154&slic...

 

And yes, do remove the personal information...

 

 



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