Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
02-15-2012 08:59 PM
i have just upgraded to the new desktop manager and synchronizations fails all the time. what is the problem and can someone help please? i tried with 2 different laptops and 2 different blackberry but the problem is the same. the new sw has been released only yesterday.
Solved! Go to Solution.
02-15-2012 09:33 PM
The version dated 2-14-2012 of desktop manager is the culprit. The previous version worked like a charm. Where can I find it? I have been looking but I don't know the date or exact model number.
02-15-2012 09:42 PM
02-15-2012 09:44 PM
When in doubt log on to FaceBook and "like" blackberry" and then write the support problem on the wall. I suspect they respond a lot faster to social media posts than here
02-15-2012 09:45 PM
I feel your pain. The only choices I have are Windows Contacts, Calendar, etc. I am deeply outraged by what BB has done to us. This needs to be fixed. NOW.
02-15-2012 09:51 PM
I Found a solution
After the Uddate caused the final step to hang during the Organiser Sync "Preparing sync preview" , I Removed Desktop manager using add/remove programs & rebooted my PC
Then I downloaded the install file from Blackberry's web site, then I configured the sync to replace data on the handheld = "One Way to your device only"(outlook is my primary source for Contacts, Calendar, Tasks & memos & that data is complete)
1 way sync worked well.
Then I changed the data sync settings back to Two way between your device and your computer.
It has worked very well ever since
02-15-2012 10:20 PM
Unfortunately that solution doesn't work either. I un-installed Version 7 etc. and rebooted. I tried to find Version 6 but all I could find was version 7 so I reinstalled it.. I then put some test events on my BB calendar and attempted to sync it with Outlook. The events did not sync. DTM still hangs and so is my Berry...