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Contributor
Posts: 13
Registered: ‎08-09-2011
My Device: 9780
My Carrier: Rogers

Re: new desktop manager sw and failed synchronization

[ Edited ]

Look on Google for the V6 of the Desktop Manager ... Softpedia has it .... or try here:

 

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Cheers,

 

Peter

Contributor
Posts: 17
Registered: ‎09-28-2011
My Device: Bold 9930
My Carrier: Verizon

Re: new desktop manager sw and failed synchronization

Tried the complete uninstall/reboot/reinstall from BB site/reboot.  Still the same.  Still doesn't see Outlook 2010.  Only sync options is "windows calendar or windows contacts".  Still screwed.

Contributor
Posts: 17
Registered: ‎09-28-2011
My Device: Bold 9930
My Carrier: Verizon

Re: new desktop manager sw and failed synchronization

[ Edited ]

Uninstalled, then installed 6 from softpedia.  Back to syncing.

<removed>

Trusted Contributor
Posts: 108
Registered: ‎04-03-2009
My Device: Priv
My Carrier: Rogers

Re: new desktop manager sw and failed synchronization

Looks like I may have no choice but to re-instal this for the 5th time.. This can't be an isolated problem..

Trusted Contributor
Posts: 108
Registered: ‎04-03-2009
My Device: Priv
My Carrier: Rogers

Re: new desktop manager sw and failed synchronization

Unfortunately the fix seems to be un-installing DTM Version 7 completely and downloading Version 6 from a download site as RIM only shows Version 7. Once you have reinstalled DTM 6 it will work again... **bleep**

New Contributor
Posts: 8
Registered: ‎02-16-2012
My Device: Blackberry Torch 9800
My Carrier: Vodafone

Re: new desktop manager sw and failed synchronization

Same for me........and I have installed on Vista 32 PC.

Blackberry, please solve this a.s.a.p.! 

In the meantime: can I donwload the previous version of the desktop software somewhere?

New Contributor
Posts: 4
Registered: ‎02-15-2012
My Device: BlackBerry Curve 9360
My Carrier: Bell Canada

Re: new desktop manager sw and failed synchronization

it looks like we are all in deep s**t. i will try to post something on the facebook page. I can t find the previous version of the DTM and we are all stuck. i can t affort not to synch my device with Outlook either. I hope that, since the new version was released only 2 days ago, they will fix this bug ASAP.

New Contributor
Posts: 8
Registered: ‎02-16-2012
My Device: Blackberry Torch 9800
My Carrier: Vodafone

Re: new desktop manager sw and failed synchronization

I just posted a message on facebook page, but I believe it has already been removed

New Contributor
Posts: 2
Registered: ‎02-15-2012
My Device: Torch 9800
My Carrier: Bell

Re: new desktop manager sw and failed synchronization

Using Windows 7 64 bit, Outlook 2010.  Did a one-way sync from my Dell laptop to Torch 9800.  Then reconfigured to perform two-way syncs.   Now it works.

Highlighted
New Contributor
Posts: 8
Registered: ‎02-16-2012
My Device: Blackberry Torch 9800
My Carrier: Vodafone

Re: new desktop manager sw and failed synchronization

using vista 32 bit outlook 2010. I tried the one way from pc to BB, but it hangs / freezes when it starts to sync.