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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-05-2010
My Device: Torch 9800
My Carrier: AT&T

new email indicator

new phone and frustrated.  I get the new email icon between the sound icon and the search icon just below the time but .... when I tap on the email icon it brings up a page that has my phone calls and my calendar it does not open the message.  Can this be changed?



Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: new email indicator

The notifications area between the sound profile and universal search only shows notifications from apps that use the universal inbox - so if you have excluded email messages from appearing in the universal inbox then they will not appear here.


I found it easiest when I setup my curve with my BESX server to unhide the automatically hidden icon for my BESX account and hide the universal inbox as it also held messages from facebook and twitter and just got annoying to manage.