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New Contributor
Posts: 4
Registered: ‎05-27-2010
My Device: Curve 8520
My Carrier: Orange
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new icon on screen - yellow circle with white lines with a 1 next to it - what is it please?

Hi.

New to hear so please bear with me..

 

i have had my blackberry for about a month and a new icon has appeared (next to where the message icon normally sits). It shows a '1' next to a yellow circle with white lines through it.. I have a feeling it is to do with email but dont know what it is or how to get rid of it... i have no new messages waiting to be read ...

 

your help would be much appreicated.


Regards
Sutton237

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Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: new icon on screen - yellow circle with white lines with a 1 next to it - what is it please?

Check your WAP or Browser push messages.

 

Messages folder > Options > View Folders, then look in both your WAP push and Browser push folders.

Read and clear the message.

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New Contributor
Posts: 4
Registered: ‎05-27-2010
My Device: Curve 8520
My Carrier: Orange

Re: new icon on screen - yellow circle with white lines with a 1 next to it - what is it please?

Cheers J Sanders - got it in one.. was the browser folder!!

 

Thanks alot!!!!!

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: new icon on screen - yellow circle with white lines with a 1 next to it - what is it please?

You are very welcome.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code