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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-30-2012
My Device: 9900
My Carrier: vodafone

new software

If I want to install the new software, I get sings that it will succeed.

It stops after 535 modules.

How do I go on?

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: new software

Hello ebcl,


Welcome to the BlackBerry Support Community.


Sorry to hear you are experiencing an issue with updating your BlackBerry® Device Software.


Please attempt the update process once again by using the BlackBerry® Desktop Software as shown here:


How to update BlackBerry Device Software using BlackBerry Desktop Software for Windowshttp://www.blackberry.com/btsc/KB03901


Let us know if this helps.


Thank you.



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