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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎06-16-2009
My Device: Not Specified

new software

I had a new icon on my storm about a new software update. I had to reset my phone to free up memory. I can't locate the update. Did it load itself? What was the update? Does anyone hqve any info? Thanks!
Hall of Famer III
Posts: 58,423
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: new software

Hi and Welcome to the Forums!

 

Some further information we need...what is your specific BB model? What is your current OS? Who is your carrier? With that, we should be able to guide you.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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