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New Contributor
Posts: 5
Registered: ‎02-16-2012
My Device: Torch 9800
My Carrier: o2

new update not working

Me too. Updated new desktop software and now it will not sync with my Torch.  OS 6 was not a problem.  Tried uninstalling/ reinstalling etc.  Nothing works.  Anyone out there from Blackberry listening???????????????

New Member
Posts: 1
Registered: ‎02-17-2012
My Device: Blackberry Torch 9860
My Carrier: Vodafone

Re: new update not working

doesn't work for me either --there's some cryptic C**p on the bb website that you need to do something to outlook, but it makes no sense to me (why do I need to do a first time install on outlook when everything worked fine before)? 

Posts: 94,517
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: new update not working


deaksie wrote:

doesn't work for me either --there's some cryptic C**p on the bb website that you need to do something to outlook, but it makes no sense to me (why do I need to do a first time install on outlook when everything worked fine before)? 


Please be specific about what's not working and perhaps there is a workaround or known fix...

Yea, RIM is aware of the severe issues. Hope they fix it soon.

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