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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎03-14-2011
My Device: 9530 storm
My Carrier: verizon

new

Hi im ren aster dasig from philippines..im new here in the community.i need help for my blackberry 9530 storm..i bought my new phone last jan. 17, 2011 but im having a problem opening it now. it started 2 weeks ago while im trying to send a message it suddenly switch to camera application.im trying to close the application but my phone dont respond so i decide to take off the battery in put it on again.since then my phone dont open.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: new

Did you try to charge you phone? What happens when you try to charge the phone?

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New Contributor
Posts: 2
Registered: ‎03-14-2011
My Device: 9530 storm
My Carrier: verizon

Re: new

yes i already did but nothing happened.i also tried to connect it to my computer with or without battery but it cannot establish connection..maybe its a factory defect but if thats the case how can i ask for a replacement for the unit because i bought my phone here in the philippines..