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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-04-2013
My Device: torch9800
My Carrier: Telus

no emails anymore

the last two days I am unable to send or receive emails on my torch. the device doesn't even let me update the email accounts under setup...just do nothing there...need help.

Telus says a hardware issue and warranty is over...

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: no emails anymore

Hi panamerayyc and welcome to the BlackBerry Support Community Forums!


When you try to send a message, do you see a red X? If so, open up the message then scroll up to the Message Status. Let me know what the Status indicates.






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New Contributor
Posts: 4
Registered: ‎04-09-2013
My Device: torch 9980
My Carrier: orange

Re: no emails anymore

[ Edited ]

I would guess it's the same problem i had are you by any chance with sky? Since they have changed to yahoo you need to set up your emails on the blackberry again.