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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-05-2012
My Device: blackberry curve 3g 9300
My Carrier: Airtel

no icons under media dock

hello, I recently bought a curve 9300. Last night I deleted some apps from the device(yahoo messenger, gtalk etc) in order to have more memory on my device. However after rebooting all the media icons like pictures videos became a black folder with a question mark along with the original icons and all my icons from the media dock were removed> now my media dock is empty and I cant find a way to put those icons back on> also I have a copy of all the media icons like pictures videos etc twice. Please help Smiley Happy


Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: no icons under media dock

Hello santymaniac and welcome to the BlackBerry Support Community Forums.


Did you happen to use a customized theme that you had downloaded? If so, did you change your theme back to the default BlackBerry theme?


If so, sometimes icons remain in this black box with a question mark. Try doing another reboot on your device.


Also, if you are looking for some extra tips on maximizing your device application memory, check out http://bbry.lv/9InIpF 


Hope this helps! 



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