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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎06-12-2013
My Device: Torch
My Carrier: ATT

no memory even though I have a media card

I only have about 20 pics on my phone (saved on media card) & it says I have no room for more pictures. I have no idea what is taking up all my memory space, or where to look in the phone to find out. Also- I had a couple of short videos & they just disappeared.
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: no memory even though I have a media card

Hi 1132christy and welcome to the BlackBerry Support Community Forums!

 

What size media card do you currently have in your BlackBerry smartphone? Can you verify that your pictures are set to save on your media card? From the Camera, press the menu button and chosoe Options to see the option.

 

Thanks.

 

-CptS

 

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