11-20-2012 10:06 AM
I cant send email from aol or hotmail on blackberry - i am receiving emails but cant send...I can send from my work email that is not an enterprise email...have i not set up the aol or hotmail correctly?
11-20-2012 11:01 AM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
11-20-2012 11:24 AM
11-20-2012 11:58 AM