03-20-2011 11:02 PM
on my bb curve 9300 I have NO profile pictures and can not view albums etc . All I have is a blue and white sillouette that on the odd one has a jagged white line thru it. if I click on the picture it says "failed to download the requested image". have uninstalled,reinstalled,taken the battery out, logged out,logged in and NOTHING!!! GGGRRR! my carrier is bell Canada. help? please?
03-21-2011 04:24 AM
It looks like you have the same problem as some of us. http://supportforums.blackberry.com/t5/Downloaded-
Don't hesitate to follow this other thread and to post your comments in it.
03-21-2011 06:05 AM
I have read thought he other thread again. No one has reported back that they have raised the issue with their carrier, just that they would do. They may have solved it but who knows.
So it would be useful to get feedback from someone who has spoken with their carrier and had it solved at that level, or had the carrier raise it with RIM. If everyone who has the issue does that, the answer may well be forthcoming.
03-21-2011 06:29 PM
have taken off the downloads that I added...taken out the battery,called bell,tried contacting fb-that was a joke!) ...tried unchecking things and resetting,clearing cache...still nothing!!! any other thoughts? really a pain in the butt!