04-11-2013 11:34 AM
My Bold9900 (same with my new Torch) detects wi-fi networks no problem (shows strong wi-fi connection and gives name of wi-fi on top of home screen. BUT will not actually connect unless the Blackberry Icon (pips) ('Data Services on' I believe) also appears near the wi-fi icon. It's something to do with the fact I'm not at any point entering the Wi-Fi name/password (or accepting the certificate if an open network). The reason I'm not is that I don't automatically get a pop up screen asking for this info (like in old BBs and eg iphones) when I try to open a webpage (just get the error - you're not connected to anything to allow you to browse). And, I can't see how I manually enter this wifi name/password info (eg going to SSID screen doesn't work).
Any ideas? Hopefully it's simple. Thanks in advance
04-17-2013 10:05 AM
Hi bbkings and welcome to the BlackBerry Support Community Forums!
Are you experiencing this issue when connecting to all Wi-Fi networks? Are you able to use BlackBerry services when connected to your mobile network?