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Contributor
Posts: 10
Registered: ‎04-25-2011
My Device: 8520 Curve
My Carrier: IDEA

not able to access internet after i activate blackberry plan on my device

hi guys...

 

there is problem with my device i m not able to access internet on my device with GPRS........i can only access internet when i connected to wifi........ HELP ME.

Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: not able to access internet after i activate blackberry plan on my device

well, first check whether you're connected to the blackberry network...

 

how can I check whether myself connected to blackberry?

Check within the network bars on the phone whether it is showing you 3G, EDGE or GPRS in capital letters...!!

If not give a hard-reset to the phone (remove the battery put it back once)...

 

And if it shows in caps letters then try requesting for services again... how? on the phone desktop > within the search bar > type "Host Routing Table".... search results shows you as "options"... select that & select host routing table... afterwards, hit the blackberry menu button > select register...

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
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Contributor
Posts: 10
Registered: ‎04-25-2011
My Device: 8520 Curve
My Carrier: IDEA

Re: not able to access internet after i activate blackberry plan on my device

it's showing EDGE and signal is full......

 

Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: not able to access internet after i activate blackberry plan on my device

meaning you're connected to the blackberry network... just do a hard-reset to the device as I've advised you... if not ask your oprator to send service setting or else request it via the phone.. you can see those details on my 1st post of this thread.. Smiley Wink

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
If a solution received, please hit on to show your support.