Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-17-2012
My Device: BlackBerry Device
My Carrier: orange

not working screen during calling

Hi all, I have a problem with my BB Torch 9800.

When I am calling or I am just dialing a phone number my screen is completely off and I cant do anything (browse menu, check the time, check the length of call, etc.).

Please can anybody help me to solve it????