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New Contributor
Posts: 2
Registered: ‎06-17-2010
My Device: Not Specified

ok pad not working on internet browser

Sometimes when I'm on the internet browser the trackpad won't select items and I have to use the enter key does this happen to anyone else? Also why does this happen and what can I do about it?
Trusted Contributor
Posts: 205
Registered: ‎07-16-2009
My Device: 9000
My Carrier: Turkey

Re: ok pad not working on internet browser

try press alt + right shift + delete (soft reset)

 

 

 

or only you have this problem on internet browser you can try that;

 

options- advanced options - service book and delete browser service books and again send service book to your device

 

and if you have problem again you should hard reset your device.  options - security options and select blackberry menu button and wipe your handheld.

 

Thanks

best regard

Blackberry support teams in linkedin ...join
http://www.linkedin.com/groups?home=&gid=2785187&trk=anet_ug_hm

For Russian
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Guru III
Posts: 32,126
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: ok pad not working on internet browser

I had same issue with an older OS on my device.

 

Since .405 the issue has not returned on my 9700.

 

what device and OS are you on?

 




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