10-16-2012 07:52 PM
hello, how do i update my OS from a mac? i have a bold 9700.
ALSO, every couple of days my internet stops working - i remove the battery. can someone suggest reasons/ solutions? thanks.
11-16-2012 03:44 PM
Hello...and apologies for the delay...hopefully you already have resolved this, but just in case.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
As for your second issue, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck and let us know!