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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎01-05-2013
My Device: 9380
My Carrier: globe

os version

Im a new user of BB9380 and i am really having a lot of problem. The video and camera are having some errors, and I want to update my OS version too but I don't even know what OS version is installed o my phone. I've been tryng to follow some steps I got from google but its not really helping at all. Its really frustrating. 


Please help...

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: os version

I understand.  Here is a step by step guide.



Here is how to find your OS version:


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