Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-24-2012
My Device: curve 9300
My Carrier: tesco

password for pc synch

i can't synch my blackberry to my pc because i need a password, but i haven't set one and trying to contact blackberry to sort it out is impossible. any ideas?

Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: password for pc synch

On your BlackBerry, go to Options > Security and ensure no password is enabled there (shouldn't be based on what you've stated). If not, enable one, at least temporarily. Now when you plug your BlackBerry into your computer, use that password. Once you've backed up/sychronized your data, you can remove the password and see if it will work correctly then.

I hope this info helps!

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!