This is your resource to discuss support topics with your peers, and learn from each other.
I can't remember my secret question and answer and I've tried 10 times. Now what?
Just hope that you've done a data backup using BlackBerry Desktop Software, BlackBerry Protect or some other third-party software for that purpose. If not, everything on your phone will be gone.
I hope that explains things.
What particular password are you trying to reset?